FAQ
Frequently asked questions
Direct answers about rental, delivery, payments and coverage. If yours is not here, message us on WhatsApp.
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General
What do I need to rent a car?
A valid driver's license, national ID, medical certificate and flight itinerary.
You must be at least 25 years old. A refundable security deposit of $100 is required.
No credit card required.
Do you deliver the car at the airport or my hotel?
Yes. We deliver at Santiago Mariño airport (El Yaque), hotels, inns and homes across the
island. When you book on WhatsApp we arrange the exact point and time.
How do I pay for the rental?
In cash (USD or bolivars at the daily rate) or by transfer. Prices are quoted in USD.
We confirm the exact amount before delivery.
Does the rental include insurance?
We offer additional coverage at clear rates. Check the insurance and roadside assistance
options on our coverage page or message us on WhatsApp.
What is the minimum age to rent?
25 years old, with a valid driver's license.
Do you do airport–hotel transfers?
Yes. We offer chauffeur transfers from Santiago Mariño airport to Porlamar, Playa El Agua,
Pampatar and other areas, with a fixed price per trip. See [transfers](/en/traslados/).
Not finding your question?
Message us on WhatsApp and we will reply in minutes, no bot, no waiting.